AN AI-POWERED BUSINESS CONSULTING AGENCY
Healthcare speaks medical.
Families speak human.
AI closes the gap.
We eliminate phone call chaos, keep families informed automatically, improve HCAHPS scores. and give your team back time for quality care.
""Our HCAHPS communication scores improved significantly and phone calls dropped 87% in the first 90 days. Staff finally has time to focus on care, and families feel more connected than ever.""
— Healthcare Administrator, Regional Memory Care Facility-
Save
Hours
Reduce
Bad Reviews
Improve
Satisfaction
Boost
Revenue
Families need updates
Level of Growth
If you’re tired of feeling buried under admin work,
chasing leads that go nowhere, or working harder
without seeing more profit — you’re not alone.
Most healthcare facilities don't fail because of bad care. They fail because of:
Messy systems that can’t scale
Manual follow-up that lets leads slip away
Too much time in operations and not enough focus on growth
That’s where we come in. We help you build AI-powered communication systems that run automatically — so families stay informed and your staff can focus on care
We Can Help You Even If…
Families are frustrated because they can't get updates about their loved ones.
Phone call interruptions are making it harder for your staff to focus on providing quality care.
You want to improve HCAHPS scores but don't have the budget.
Your team is exhausted, the families are anxious, and your phone never stops ringing.
Our Core Solutions
HIPAA-Compliant Security
Secure data transfer with no storage in AI systems— your patient information stays protected while families get real-time updates
Communication Cost Audit
Discover exactly how much time and money your facility is losing to reactive phone calls and manual updates.
AI-Powered Family Communication
Automatically translate clinical notes into compassionate family messages—sent in real-time with zero staff effort
Medical Education Library
PBuilt-in terminology guide helps families understand diseases, medications, and medical language on-demand
HCAHPS Score Improvement
Proven methodology to increase communication domain scores and improve overall patient experience ratings..
Implementation of Training
Full onboarding and ongoing support so your team uses the system confidently from day one
How We Can Work Together
Done-for-You
Implementation
We build and deploy your CareComm AI system so it's ready to use immediately—fully configured and staff-trained
Consulting & Strategy
Step-by-step guidance for
healthcare leaders who want
hands on involvement in the implementation process.
Communication
Audit
Quick assessment to identify how much time and money your facility is losing to phone calls.
Meet Your AI Expert
Hi, I’m Lucita Peltier. For the past 28 years, I've served as a U.S. overworked executives to help them simplify the way they work and focus on what matters most.
Today, I specialize in helping leaders:
Like many of my clients, I know what it’s like to feel pulled in too many directions. Early in my career, I spent more time chasing leads and juggling low-value tasks than actually serving clients. That’s when I realized — growth at scale doesn’t come from working harder. It comes from building smarter systems.
Create simple, repeatable processes that free up their time
Put follow-up and scheduling on autopilot so nothing falls through the cracks
Build businesses that scale without burning them out
Clients often tell me they feel lighter and more confident after we work together — like they finally have the breathing room to think big again.
When I’m not working with clients, you can usually find me speaking at industry events, mentoring young entrepreneurs, or on a sandy white beach with my family.
If you’re ready to spend less time stuck in the day-to-day and more time leading your business forward, I’d love to connect.
“"Our HCAHPS communication scores improved significantly within 90 days. Staff finally has time to focus on care."
— Healthcare Adminstrator, Memory Care Facility
“Families feel informed, phone calls dropped dramatically, and our team's stress level is noticeably lower..”
— Director of Nursing, Assisted Living
“For the first time in years, we're getting positive reviews about communication instead of complaints.”
— , Facility Owner, Longterm Care
Ready to stop the communication chaos and give your staff time back?
Book your complimentary strategy call today to discover how CareComm AI can transform your facility's communication. Or get your Free Communication Cost Audit to see what you're losing